Put this on your radar

This hotel experience was nothing short of fantastic! The food dazzled us with different themes each night, and the friendly staff went above and beyond, especially the helpful Sous Chef Christos. The facilities were excellent, especially the kids' water park. Grab those sunbeds early, though. they're highly sought after!

fantastic central spot for exploring crete's charming attractions

I had a great time exploring the nearby Sarantaris beach, which is only about 2.5 km away, and the Aquaworld Aquarium & Reptile Rescue Centre, just under 4 km from the hotel. I felt the staff truly made me feel welcome and comfortable during my stay. This place is perfect for a single traveler like me who enjoys venturing out to experience the local culture and attractions.

The family-friendly vibe here was awesome, especially with the many pools and the incredible buffet that felt like a new adventure every day. We loved the spa's full-body massage and the heated pool to relax in after a long day. The only minor issue was the air conditioning that leaked a bit, but honestly, we barely noticed it with all the fun we were having! 😊

The facilities impress, especially for my active 12-year-old who loved the sports options. The staff consistently provided excellent service, and the food, including pancakes, exceeded expectations, particularly the diverse buffet and superb Argentinian restaurant. However, a lack of organized activities for children was disappointing, and the Asian restaurant struggled with understaffing. Limited heating in the pools left us with few options during our rainy days, and there needs to be a better way to cater to children's entertainment.

Nice location and friendly staff, but the rooms could use some updating.

The variety of food options was impressive, especially in the specialty restaurants.

Unfortunately, the noise from live music made it difficult for our child to sleep at night.

Family-friendly environment. The kids club has plenty for the little ones. No proper beach access and too many saltwater pools.

Request room service before your stay to ensure sufficient toiletries for your family, as they may not replenish for larger groups.

a magical family experience with warm staff and exceptional swimming pools

Outstanding service, lovely pools, delicious food.

Impressive pools design, stunning architectural design, engaging kids programs

The beach access is often red-flagged making swimming unsafe!!! Plus, the sunbed reservation issues lead to frustration as many are often reserved but not used!!!

The resort is beautifully refurbished with spacious air-conditioned rooms and excellent amenities including a private pool for a relaxing stay. The variety of food options was fantastic, especially the Asian and steak restaurants. The staff were friendly and attentive, making the experience enjoyable.

Noise from children can be overwhelming.

The hotel offers a stunning resort experience with gorgeous buildings and high-quality rooms. The large swimming pool and breathtaking sea views are complemented by friendly staff who are committed to ensuring a pleasant stay. Food quality was excellent across multiple dining options, making it easy to find meals that suit various tastes.

Internet issues were encountered during the stay.